Cooke & Co

SILVER - UK Best Single Office Estate Agency of the Year 2010

There is a huge energy and "buzz" about this company, not just from the owner himself but from all concerned. With extremely prominent corner premises, Cooke & Co is a market leader despite strong local competition from a number of other independent agencies. Cooke & Co's strong marketing was pivotal, with its innovative ‘Drawing in the Sands' campaign, designed to emphasise their expertise and local knowledge and confirming them as an expert in coastal property. Cooke & Co has high staff retention and a strong, motivated team which is commended time and again throughout customer surveys and mystery shopping exercises. Cooke & Co is an extremely well run and forward thinking estate agency business.

GOLD - Best Single Office Northern Estate Agency of the Year 2010

This agency demonstrated an excellent business model; not only did they continue to recruit through the downturn but they retained their number one position in terms of market share in their area, despite the opening of ten new agencies locally. Their ‘can-do' attitude is apparent and they have raised the bar internally to ensure they are still the most respected and employed agency in their location. Continued investment in technology has raised their profile and Cooke & Co continue to lead the field in their employment of new tools to improve the customer experience.

2006

GOLD - Best Estate Agency Technology & Web